The User Profile is where all information about the user is stored. This includes basic information such as email address, username, role and location; and can also include optional additional information, Custom Fields (sometimes known as attributes) such as bank account details, driver's licenses, preferred working hours, and education certificates. 

See this tutorial on creating new custom fields.

To view/edit a user profile:

  1. In the side menu, click Admin then User Management.

     
  2. Click the "View User" icon on the right side under Actions.

     
  3. All the user information will be here.
    To edit it, click the three dot drop down menu (ellipses) on the left widget.


    Additional Details and Custom Fields display at the bottom of the page.
  1. Activity Log: View the User's activity.
    Tip: See the bottom of this article for what can be viewed in the activity log.
  2. Operations Manuals: View the reporting on read & unread policies.
  3. Training: View the user's enrolled Training Programs and reporting.
  4. Performance Reviews: View any Performance Reviews they have had completed on them.
  5. File Manager: Export a log of what the user has downloaded from the File Manager. 

    Note: You may not have all these options, depending on the package you have with Op Central.

  6. Export all the user's data (Basic, Additional and Custom Fields) by clicking the ellipses on the right hand widget, then Export.

 

The user activity log tracks and records user actions across the platform. The below list indicates what you can view for user activity.

Note: This is not an exhaustive list of every possible action/activity a user could do, only what Op Central can currently track. 

System/General

  • Profile Updated (User's own or another users)
  • User created
  • User removed
  • User archived
  • User moved (between locations)
  • Location created
  • Location removed
  • Location archived
  • Location unarchived
  • Location updated

Policies (Work Central)

  • Policy read
  • Policy updated (added 21/01/202)
  • Policy deleted (added 21/01/202)

News (Dashboard)

  • Article read
  • Article published (added 21/01/202)
  • Article archived (added 21/01/202)
  • Article deleted (added 21/01/202)
  • Article updated (added 21/01/202)

Locations Audits (Audit Central)

  • Audit submitted

Staff Surveys & Performance Reviews (People Central)

  • Survey submitted
  • Review submitted

Forms (People/Audit Central) 

  • Form submitted
  • Form published
  • Form archived

Training (Learn Central)

  • Enrolled into Program
  • Activity completed
  • Program completed
  • Observation completed
  • Assessment completed
  • Program published (added 21/01/202)
  • Program archived (added 21/01/202)
  • Program deleted (added 21/01/202)
  • Program updated (added 21/01/202)
  • Activity published (added 21/01/202)
  • Activity updated (added 21/01/202)
  • Activity deleted (added 21/01/202)

Discussion Forums (People Central)

  • Forum created
  • Discussion created
  • Forum followed
  • Discussion followed
  • Posted in discussion
  • Replied to a post 
  • Liked post

Recruiting (People Central)

  • Job published
  • Job archived

Support Desk (No longer available)

  • Ticket created
  • Ticket updated
  • Replied to a ticket

Purchasing (No longer available)

  • Product ordered