When you create a new user account (or bulk upload users), you have the option to send them an account activation email at that time. If you choose not to, you can send it at a later time using the following methods. 

To send an individual activation email:

  1. Click Admin, then Users
  2. Click on the ellipses (three dot icon) on which user you want to send the activation email to
  3. Click Send Activation Email

Note: You cannot send activation emails to someone who has already activated their account. If they have forgotten their password, they can reset it from the login page.

 

 

To send bulk activation emails:

  1. Click Admin, then Users
  2. Filter the users list to show non-activated accounts at the top of the list by clicking the "Activated" column title
  3. Tick the box next to each users name you want to send an activation email to
  4. Click Bulk Actions, then Send Activation Email

Note: You cannot send activation emails to someone who has already activated their account. If they have forgotten their password, they can reset it from the login page.