In the original Training module, learners have 3 attempts at quizzes to get the answers correctly. Learners always need 100% to successfully pass and complete the program.

If a learner exceeds their attempts, an assessor for the program will be notified of that and can reset the attempts. 

  1. Under the Training side menu tab, click Management
  2. Under the Assessment block, click the tab called "Assessor"
  3. A list of learners will display, where you will see under the status column: "Attempts Exceeded" 
  4. Clicking the eye button will redirect you to a page where you can reset the assessment attempts

 

Note: The new/redesigned Training module does not yet have configuration options for number of attempts.