For programs with quiz assessments, learners have 3 attempts to get the answers correctly. Learners always need 100% to successfully pass and complete the program.

If a learner exceeds their attempts, an assessor for the program will be notified of that and can also reset the attempts. 

  1. Under the Training side menu tab, click Management
  2. Within the Assessment box, click the Assessor tab
  3. A list of learners will display, where you will see under the status column: "Attempts Exceeded" 
  4. Clicking the eye button will redirect you to a page where you can reset the assessment attemps.

 

Video coming soon