Our Melbourne based support team is here when you need it. All our clients have access to a real live person, should the answers not be found within the Knowledge Base!
If you need assistance, just send the team an email at firstname.lastname@example.org and one of our support rockstars will get back to you ASAP. We aim to respond to every email within 2 hours during business hours (9am - 5:30pm AEDT).
If you're experiencing a problem with the platform, please let us know the nature of the issue and as many details as possible such as which users are experiencing it, which modules it is affecting, and which operating system & browser it is happening on. A screenshot is very helpful to our investigations as well. This information will help us to diagnose and resolve the problem as quickly as possible!