Some web browsers store old data (otherwise known as cookies or a cache) which needs to be cleared from time to time. This process varies depending on which browser you choose to use.

  • Log out of your Op Central account first before performing any of these options.



  1. Log out of your account, then right click (control + click on Mac) on any part of the page and select "Inspect"

  2. A code panel will open on the right hand side of your browser (or bottom, depending on your browser version). Don't panic, this is normal & expected!

  3. Right click (control + click on Mac) on the page reload button and select "Empty Cache and Hard Reload"

  • This will reset the your site's browser cache and ensure you're accessing the latest data from the  Op Central web application
  • You can now close the code panel using the "x", and log back in to Op Central


Safari (Mac)

  • Log out of your account, then hold down Command + Shift + R
    • OR
  • Logout, then click on the Safari drop-down menu and select Preferences.
  • Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.
  • Select the Develop drop-down menu. Click Empty Cache
  • Log back in to Op Central


Internet Explorer

  • Log out, then click the cog icon (top right corner)
  • Select Internet Options
  • Under the General tab, find heading "Browsing History" and click Delete
  • Tick the boxes next to Temporary Internet Files and website files, and Cookies and website data
  • Click the Delete button
  • There will be a success message at the bottom of the screen once it's complete
  • Log back in to Op Central


Mozilla Firefox

  • Log out of your account, then click the menu button (top right corner) and select options
  • Select the Privacy & Security panel
  • In the 'Cookies and Site Data'  section, click Clear Data
  • Remove the check mark in front of 'Cookies and Site Data'
  • With 'Cached Web Content' check marked, click the Clear button
  • Close the page and log back in to Op Central