Embedded a PDF is one method of displaying content to users of the platform. A PDF that has been embedded will display directly in the policy page, in a PDF viewer. The user does not have to navigate to the attachments section to preview or download the PDF in this method. 

To embed a PDF:

  1. Edit the policy you want to embed the PDF in.
  2. Click the "Select File" button next to Embed PDF.
  3. Upload your PDF into the File Manager, or select the file if it is already uploaded.
  4. Check that the policy is ready to be published (e.g permissions, other attachments, etc), and Publish or Update when finished.

When a user views a policy with an embedded PDF, they can scroll on the file, jump to certain pages, and zoom in/out. They cannot download a copy of the PDF file, and the PDF does not export when the policy is exported/printed.

Tips and FAQ:

  • Can users see an embedded PDF in the mobile app?
    • Yes, users on the mobile app will see a preview thumbnail of the embedded PDF, and can tap the "View" button to see the full embedded PDF within the app. 

  • Can I still attach PDFs to policies?
    • Yes, you can use the "Link" function to attach as many PDFs and other files that you would like. If you want to give users a downloadable copy of the embedded PDF, you can simply use the Link function to attach the same file from the File Manager.

  • Can I embed more than one PDF?
    • No, only one PDF file can be embedded in a policy.
  • Can the embedded PDF appear underneath the policy text? 
    • No, at present the order cannot be changed. The PDF displays at the top, then embedded videos (if any), then policy text ("body content").

  • Can PDFs be searched by using the platform search bar?
    • PDF file names can be searched, but not the content within them. This is the same for embedded PDFs as well as PDF attachments. 

  • Can we have a policy with no text (aka "body content"), only an embedded PDF? 
    • No, a policy must have at least 1 character of text to be published.

  • It's strongly advised to add a description or summary of the content within an embedded PDF, in the body content text of a policy. This will make it easier for users to find the content they need when they search. You can also utilise tags to assist with searching.