Hi, how can we help?

Featured articles

• The Mobile App - Features & Functions
• Receiving Email Notifications & Reminders
• New Release: Op Central Mobile App 2.0
• Formatting Info, Tips & Tricks
• Clear Cache and Hard Reload
• AI Writer - Overview

Getting started with Op Central

• Getting Started (Admin)
• Receiving Email Notifications & Reminders
• Work Central Data Migration Service

Non-Admin

• Placing an Order (Non-Admins)
• Submitting (filling out) a Form (Non-Admins)
• Intro to Op Central Dashboard (Non-Admins)
• Policy Sign-offs (Non-Admins)
• Completing a Training Program (Non-Admin)
• Completing an Onboarding Program (Non-Admins)

Roles & Users

• Bulk Import New Users
• View (or edit) a User Profile
• Custom Field Permissions
• User Groups
• User Custom Fields
• Assigning Regions to Users
• Imitate a User
• Send Account Activation Emails
• View all articles in “Roles & Users”

Reporting

• Policy (Manuals) Compliance Reporting
• Xero/MYOB Integration (Financial Reporting)

Forms (Audit & People Central)

• Commenting on a Form Submission
• Linked Fields on Forms
• Google Sheets Integration (Forms)
• Create or Edit a Form

Onboarding (People Central)

• Onboarding Module Settings & Permissions
• Create an Onboarding Program
• Onboarding Reporting

Training (Learn Central)

• Training Module Settings
• Training Reporting (Basic)
• Activity Type: SCORM (e-learning)
• Create a new Training Program
• Training Program Permissions
• Assessment Type: Quiz
• Training Program: Activities Tab
• Activity Type: Basic Content (e-learning)
• View all articles in “Training (Learn Central)”

Staff Directory (General Platform)

• Directory Contact Details
• Staff Directory Overview

Recruiting (People Central)

• Bulk emails to a funnel

Audit Central (Location Audits)

• Submitting an Audit
• Creating an Audit
• Action Plans & Tasks Reporting
• Audits Reporting
• Action Items, Plans & Tasks (Assignee)

Locations & Regions

• Locations Overview
• Creating Regions
• Location Custom Fields
• Bulk Import / Update Locations
• Manage Locations
• System Field Permissions
• Deactivate or Delete a Location
• Manage Location Types

Work Central (Manuals & Policies)

• Create a new Policy
• Re-order Manual Thumbnails
• Updating & Viewing Policy Versions
• Creating a Manual
• Operations Manuals Basic Overview
• Policy Content & Manual Permissions
• Adding a Verification to a Policy
• Viewing a policy - Basics
• View all articles in “Work Central (Manuals & Policies)”

System & Module Settings

• System Settings: Security
• Changing a Module Name
• Viewing or Changing Module Settings
• Email Templates
• Branding

Billing and Plans

• View and download invoices
• Terms and conditions
• Billing Overview & Payment Methods
• Updating payment details, method & billing contact

General Platform

• Questions & Platform Support
• Embedding Videos
• Formatting Info, Tips & Tricks
• Exporting Tables
• Clear Cache and Hard Reload
• Op Central Daily Backups
• Language Preference
• Notifications (Bell icon)
• View all articles in “General Platform”

News (Dashboard)

• Create a News Article
• News - Overview

Purchasing (Legacy)

• Purchasing Module Settings
• Managing an Order
• Adding a Category, Product and Price

Discussion Forums (People Central)

• Forum Admins & Moderators
• Re-order Forum Thumbnails
• Creating a Forum & Topics
• Discussion Forum Notifications
• Forum Moderation Setup
• Moderating a Post
• Public & Private Forums

File Manager (Work Central)

• Sharing a File
• File Manager Basics
• Folder / File Permissions
• Updating & Viewing File Versions
• Upload a File
• Moving a Folder / File
• Sharing a Folder

Support Desk (Legacy)

• Ticket Types & Agents
• Support Desk Module Settings & Permissions
• Status and Priority

Dashboard / Widgets

• Dashboard
• Social Stream
• Quick Links overview
• Key Contacts Widget
• Events / Calendar overview
• Creating / Editing an Event
• Shout Outs Widget
• Manage Quick Links
• View all articles in “Dashboard / Widgets”

Product Updates & Release Notes (legacy)

• September 2nd 2021 - Onboarding, Custom Fields
• September 17th 2021 - Relationship Manager, Policies
• October 2021 - General, Relationship Manager, Policies
• November 2021 - Contracts, Policies
• December 2021 - Relationship Manager, Locations, Policies, Training, Forms
• Q1 2022 Release Notes - New widgets, features and settings
• News (Dashboard) - Updates to Image Sizing 24/03/2022
• Audit Central - Update to Outstanding Audit list 24/03/2022
• View all articles in “Product Updates & Release Notes (legacy)”

Mobile App

• The Mobile App - Features & Functions
• The Mobile App - Download & Sign In
• New Release: Op Central Mobile App 2.0
• Mobile App - Forms Overview